European AI agency building custom agents for sales, service, and document processing
Prismia operates as a full-service AI development partner for European enterprises and growth-stage companies seeking to implement practical, high-impact artificial intelligence. Rather than offering a self-serve SaaS product, Prismia functions as a white-glove agency that consults, builds, and deploys custom AI agents aligned with specific business objectives—such as accelerating sales pipelines, automating customer support, or digitizing unstructured documents.
The company’s core offerings include Intelligent Lead Acquisition (identifying and engaging ideal prospects), AI-Augmented Customer Service (24/7 multilingual support via web or WhatsApp), Advanced Lead Qualification (scoring and routing opportunities using behavioral data), and AI Document Intelligence (extracting insights from contracts, claims, and reports). Each solution is built from the ground up using modern LLMs, RAG architectures, and secure EU-based infrastructure, ensuring compliance with GDPR and local data sovereignty requirements.
Prismia’s case studies—verified on its official website—demonstrate tangible results: one travel agency generated 30 sales opportunities in 30 days; a Belgian insurance broker cut claims handling time by 75%; a French wholesale broker increased annual dossier capacity from 500 to 2,250. These outcomes stem from Prismia’s consultative approach: starting with a free AI audit, defining KPIs, and delivering a production-ready system with ongoing optimization.
Custom AI Agent Development: Build purpose-built AI agents for sales, service, or operations—not generic chatbots.
WhatsApp Business Integration: Deploy 24/7 AI assistants directly on WhatsApp with message templates and CRM sync.
EU-Based & GDPR-Compliant Infrastructure: All data processed and stored within the European Union under strict privacy controls.
Lead Identification & Engagement Engine: AI that scans markets, identifies ideal prospects, and initiates personalized outreach.
Advanced Lead Scoring & Routing: Automatically qualify and assign leads based on firmographics, behavior, and intent signals.
AI Document Intelligence: Extract, classify, and structure data from contracts, insurance claims, invoices, and internal reports.
CRM & Toolchain Integration: Connect AI workflows to HubSpot, Salesforce, Microsoft Dynamics, or custom internal systems.
End-to-End Ownership & Support: Full lifecycle management from strategy and build to deployment, monitoring, and iteration.
B2B Lead Generation at Scale: Replace manual prospecting with AI that identifies and engages high-fit companies across Europe.
24/7 Multilingual Customer Support: Automate responses to FAQs, order tracking, and service requests via web or WhatsApp.
Insurance Claims Triage: Digitize and prioritize incoming claims documents to accelerate processing and reduce backlog.
Automotive Market Intelligence: Analyze thousands of vehicle listings daily to identify undervalued inventory for resale.
NGO Donor & Partner Acquisition: Target and engage potential funders or collaborators using AI-driven outreach campaigns.
Travel Agency Opportunity Pipeline: Generate qualified sales leads from public data and automate initial qualification.
Document-Based Workflow Automation: Turn PDF contracts, invoices, or compliance forms into structured, actionable data.
High-Velocity Sales Follow-Up: Use AI to instantly respond to inbound leads and book meetings within minutes.
Free AI Audit Available: Initial consultation and opportunity assessment at no cost (as stated on prismia.be).
Custom Project-Based Pricing: All solutions are quoted per engagement based on scope, complexity, and integration needs.
No Self-Serve or Subscription Plans: Prismia operates as a services agency, not a SaaS platform.
Pricing Includes Full Build & Deployment: Quotes cover strategy, development, testing, integration, and launch.
Ongoing Optimization Optional: Post-launch support, monitoring, and model refinement available as managed service.
Transparent ROI Framework: Projects are scoped around measurable KPIs (e.g., leads generated, time saved, conversion lift).
EU-Only Client Focus: Services tailored for Belgian, French, Dutch, and broader European market compliance.
No Hidden Licensing Fees: Clients retain full operational control; no per-user or per-query charges post-deployment.
Based in Belgium with full GDPR compliance and EU data residency.
Featured case studies with verified client outcomes (e.g., 4x lead increase, 75% faster claims processing).
Clients include MOJO Agency, Car-market, Horeco Travel, and major Belgian/French insurance and wholesale brokers.
Solutions built on secure, modern AI architectures (RAG, fine-tuned models, private cloud).
Offers free initial AI audit to assess business fit and potential ROI.
Focuses exclusively on European regulatory and market requirements.
Delivers fully integrated systems—not standalone demos or prototypes.
Emphasizes measurable business impact over technical novelty.
Q: Does Prismia offer a SaaS product or software I can buy?
A: No—Prismia is an AI solutions agency that builds custom, client-specific AI systems, not a self-serve software platform.
Q: Is there a free trial?
A: Prismia offers a free AI audit to evaluate your use case and potential ROI, but not a software trial.
Q: Where is my data stored?
A: All data is processed and stored within the European Union in compliance with GDPR.
Q: Can Prismia integrate with my CRM?
A: Yes—Prismia integrates with major CRMs like HubSpot, Salesforce, and Microsoft Dynamics, as well as custom internal tools.
Q: Do you support WhatsApp automation?
A: Yes, Prismia builds WhatsApp Business API-powered AI assistants for 24/7 customer engagement.
Q: How long does a project take?
A: Most deployments are completed in 4–8 weeks, depending on scope and integration complexity.
Q: Are your AI solutions multilingual?
A: Yes—solutions support French, Dutch, English, and other European languages as needed.
Q: Who owns the AI system after delivery?
A: Clients retain full operational control; Prismia delivers a complete, documented system for ongoing use.
Q: Do you work with startups?
A: Yes—Prismia serves both startups and established enterprises across Europe.
Q: What industries do you specialize in?
A: Insurance, automotive, travel, NGO/fundraising, B2B services, and wholesale brokerage.
Q: Is technical expertise required from my team?
A: No—Prismia handles all technical development; clients provide business input and feedback.
Q: How is success measured?
A: Each project defines clear KPIs upfront—such as leads generated, time saved, or conversion rates improved.
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